Terms of Use for PDFUnion

1. Acceptance of Terms

This document outlines the terms and conditions for using PDFUnion, our comprehensive PDF utility suite for macOS. By downloading, installing, or using PDFUnion ("the App"), you ("User" or "you") agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, do not use the App.

2. About PDFUnion

PDFUnion is a comprehensive PDF utility application for macOS owned and operated by MarketFloor Technologies LLC ("Company," "we," "our," or "us"). The App provides PDF manipulation tools including merge, split, compress, convert, protect, edit, and other PDF-related functions with 30+ features including a complete PDF editor suite.

3. License Grant

3.1 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to:

• Download and install the App on your personal macOS devices
• Use the App for your personal or business purposes
• Access and use the App's features and functionality

3.2 License Restrictions

You may NOT:

• Reverse engineer, decompile, or disassemble the App or any part thereof
• Redistribute, sell, rent, or lease the App to third parties
• Modify, adapt, or create derivative works based on the App
• Remove or alter any copyright notices or proprietary markings
• Use the App for any unlawful purposes or in violation of applicable laws
• Attempt to gain unauthorized access to the App's systems or code
• Interfere with or disrupt the App's functionality or security measures
• Use the App to train artificial intelligence models or extract content or patterns from the App for machine learning purposes

4. Subscription and Payment Terms

4.1 Purchase Options

The App is offered exclusively via the Apple Mac App Store with the following options:

• Annual Subscription — $79.99 USD / year
  • Includes a 7-day free trial (introductory offer) available for the Annual plan only.
• Monthly Subscription — $9.99 USD / month
  • No free trial.
• One-time Purchase (Perpetual v1.x) — $199.99 USD
  • No free trial. See Section 10 for update/upgrade terms.

Prices may vary by region due to currency exchange rates, local taxes, or App Store pricing policies.

4.2 Payment Processing

• All payments are processed exclusively by Apple through the Mac App Store.
• Your payment method must be associated with your Apple ID account.
• All refunds are subject to Apple's refund policy.

4.3 Auto-Renewal and Subscription Management

Subscription Management

• Cancellation: Turn off auto-renewal via your Apple ID account settings.
• Timing: Cancel at least 24 hours before the period ends to avoid being charged for the next period.
• Access After Cancellation: You retain premium access until your current period ends.
• No Partial Refunds: Cancellations don't provide refunds for unused time in the current period.

How to Manage Your Subscription (macOS)

1. Open System Settings → Apple ID → Media & Purchases → Subscriptions → Manage → select PDFUnion.

Price Changes

• We (and Apple) will notify you of subscription price increases; you'll receive advance notice.
• You may cancel before a price increase takes effect. Continued use after notice constitutes acceptance.

4.4 Free Trial Terms (Annual plan only)

• Availability: The 7-day free trial applies to the Annual plan only. No trial is available for Monthly or One-time.
• Start: The trial begins when you select the Annual plan with a free-trial offer and confirm via the App Store purchase sheet.
• Auto-conversion: Unless cancelled at least 24 hours before the trial ends, your subscription automatically converts to a paid Annual subscription.
• Eligibility: One trial per Apple ID per subscription group. If you've previously used a PDFUnion (or related) free trial in the same subscription group, Apple may deem you ineligible.
• Cancellation: You can cancel anytime during the trial via Apple ID settings. If cancelled, access typically continues through the end of the trial; you will not be charged.
• Payment method: A valid payment method on your Apple ID may be required by Apple to initiate the free trial.

4.5 Trial Limitations and Fair Use

• Each Apple ID is entitled to one 7-day trial for the Annual plan.
• Reinstalling the App or switching devices does not reset the trial.
• Using multiple Apple IDs to circumvent trial limits violates these Terms.
• We may restrict or revoke trial access in cases of fraud or abuse.

4.6 Access to Features

• All purchase options provide access to the complete PDF feature suite (30+ tools).
• Minimal file-size limitations may apply (see technical specifications).
• Features are available immediately upon successful purchase (or trial activation for Annual).

5. Refunds and Returns

5.1 Where refunds are handled

PDFUnion is distributed exclusively through the Apple Mac App Store. All refunds are handled by Apple under Apple's policies. We do not issue refunds directly.

5.2 Subscriptions (Monthly / Annual)

• Cancel anytime: You can turn off auto-renewal at any time in Apple ID → Subscriptions.
• Effective date: Cancellation takes effect at the end of the current billing period; you keep access until then.
• No partial refunds: We do not provide pro-rated or partial refunds for any unused portion of the current period.
• Free trial (Annual only): If you cancel before the trial ends, you will not be charged. If you are charged in error, request a refund from Apple.

5.3 One-time purchase (Perpetual v1.x)

• One-time purchases are generally non-refundable once the download is completed, except where required by applicable law or as granted by Apple under its refund process.
• Upgrade discounts (e.g., 50% for existing v1 customers) are not refunds and are governed by Section 10 (Updates & Upgrades).

5.4 How to request a refund

1. Visit reportaproblem.apple.com and sign in with your Apple ID.
2. Locate your PDFUnion purchase or subscription.
3. Select Request a refund, choose a reason, and submit.

(Apple determines eligibility and timing.)

5.5 Consumer rights

Nothing in these Terms limits rights you may have under local consumer-protection laws. Where such rights apply, Apple's process will administer them.

6. Acceptable Use

6.1 Permitted Uses

You may use PDFUnion to:

• Use all features and tools for legitimate personal or business purposes
• Process, create, modify, and manage PDF documents
• Convert files between PDF and supported formats
• Apply security, editing, enhancement, and workflow features to documents

6.2 Prohibited Uses

You may NOT:

• Process copyrighted material without authorization
• Remove copyright protection/DRM from files
• Create or distribute malware or illegal content
• Violate others' intellectual-property rights
• Circumvent security measures in protected documents without authorization
• Use for automated or commercial processing beyond normal business use
• Abuse the refund process through fraudulent claims

7. Privacy and Data Protection

7.1 Local Processing

• All PDF processing occurs locally on your Mac
• No files are uploaded to our servers or cloud services
• Temporary files: A smart cleanup system manages processing cache with operation-specific size limits

7.2 Data Collection

• We do not collect document content or personal files
• Optional email subscription is user-initiated
• Recent files tracking (local only) may show up to 12 recent + 8 edited files (paths only)
• Optional crash reporting (Apple-managed)
• See our Privacy Policy for details

8. Intellectual Property

8.1 PDFUnion Ownership

• PDFUnion and all features are proprietary software
• All trademarks, logos, and branding belong to MarketFloor Technologies LLC
• Users retain ownership of their processed documents

8.2 User Content

• You retain full ownership of all documents processed with PDFUnion
• We claim no rights to your content
• You are responsible for ensuring you have rights to process documents

9. Disclaimers and Limitations

9.1 General Disclaimers

• Website content is provided for informational and marketing purposes
• Any feedback, quotes, or comments displayed on our website may include internal testing and development notes that represent goals and improvements, not necessarily actual user experiences

9.2 Service Availability and Functionality

• Software is provided "as is," without warranties
• We do not guarantee uninterrupted operation or that every feature will function without errors
• Individual features may fail, malfunction, or become temporarily unavailable
• Updates may change feature behavior
• We strive for high quality and will work to resolve reported issues promptly

9.3 Limitation of Liability

• Our liability is limited to the amount paid for the software
• We are not liable for indirect, incidental, or consequential damages
• You are responsible for backing up important documents

9.4 System Requirements

• See the App Store listing for current macOS requirements
• Internet may be required for license activation and updates
• You are responsible for ensuring your system meets current requirements

10. Updates and Modifications

10.1 Updates & Upgrades

Release types. We use semantic versioning:

• Patch (x.y.z): Bug fixes and security/compatibility updates
• Minor (x.y): Performance improvements and small feature additions
• Major (x.0): Significant new functionality or architectural changes

One-time license (perpetual v1.x).

• Your one-time purchase grants a perpetual license for version 1.x of PDFUnion
• All patch and minor updates within 1.x are included at no extra cost
• When version 2.0 or later is released, an upgrade license may be required. Existing one-time customers are eligible for a 50% discount on the new major version

Subscriptions (Monthly/Annual).

• While your subscription remains active, you receive all updates, including future major versions

Grace period & eligibility (recommended).

• If you purchased a one-time license within 90 days prior to a new major release, you're eligible for a complimentary upgrade to that new major version

Support window (recommended).

• After a new major version ships, we may provide critical security/compatibility fixes for the previous major version for up to 12 months

Platform and OS requirements.

• Updates require a supported version of macOS and access to the Mac App Store. We may discontinue support for macOS versions no longer supported by Apple

10.2 Terms Updates

• We may update these Terms with reasonable notice
• Continued use constitutes acceptance of updated Terms
• Material changes will be communicated via email, in-app notification, or website announcement

10.3 Update Policy Details (summary)

• Minor Updates: Included for all users (bug fixes, performance improvements)
• Major Version Updates: A new license may be required for one-time purchases (see 10.1)
• Subscription Users: Always receive all updates, including major versions
• Automatic Updates: Available via the Mac App Store

11. Support and Contact

11.1 Customer Support

• Email Support: hello@pdfunion.com
• FAQ & Tutorials: https://pdfunion.com/faq
• Website: https://pdfunion.com

Support is provided in English during business hours

11.2 Bug Reports

• Report issues to hello@pdfunion.com with system details and steps to reproduce
• We strive to address critical bugs promptly

12. Termination

12.1 User Termination

• You may discontinue use at any time
• Uninstalling the software terminates the license on that device
• Subscriptions can be cancelled through Apple ID settings

12.2 Terms Violations

• Violation of these Terms may result in legal action
• Refunds for Terms violations are considered case-by-case

12.3 Legal Enforcement

We reserve the right to take legal action in cases of fraud, abuse, or violations. Users must comply with all Terms to maintain license validity.

13. Governing Law

13.1 Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict-of-law principles. Any disputes shall be resolved exclusively through binding arbitration conducted in English in accordance with the rules of the American Arbitration Association (AAA).

13.2 Global Compliance

• We strive to comply with applicable laws in jurisdictions where PDFUnion is available
• Users are responsible for ensuring compliance with their local laws and regulations

13.3 Severability

• If any provision is unenforceable, remainder remains in effect
• Invalid provisions replaced with similar enforceable terms

14. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and MarketFloor Technologies LLC regarding PDFUnion and supersede all prior agreements.

15. Contact Information